Your personal data is our top priority. Everything about how Crickax collects, uses, and protects your information is clearly outlined here.
Crickax uses 128-bit SSL encryption. Your data is never sold to third parties.
Crickax (referred to as "we", "us", or "the Platform") takes your privacy seriously. This Privacy Policy explains how we collect your personal information, how it is used, and how we keep it secure.
By using the crickax.click website or mobile app, you agree to this Privacy Policy. This policy operates in conjunction with Crickax's Terms and Conditions.
In brief: Your personal data is safe with us. We only collect what is necessary to deliver our services and never share it with anyone without your consent.
This Privacy Policy may be updated at any time. Users will be notified of any changes via email or SMS, and the "Last Updated" date at the top of the page will be revised accordingly.
Crickax collects user information in several ways. The details are outlined below:
When you create an account or use our services, you provide us directly with the following information:
| Data type | When It Is Collected | Mandatory |
|---|---|---|
| Full Name | At registration | Yes |
| Mobile Number | At registration | Yes |
| Date of Birth | At registration | Yes |
| Email address | At registration | Optional |
| National ID / Passport | During KYC Verification | For Withdrawals |
| Mobile Banking Information | At the Time of Payment | Yes |
Certain information is collected automatically while you use the Platform:
We do not track your precise GPS location. Only your approximate country is determined from your IP address — this is used solely for fraud prevention.
Crickax uses your information only for legitimate and necessary purposes. A full list of how we use your data is provided below:
We do not sell your data to advertisers. We never will.
How long we retain your data depends on the type of information and applicable legal requirements.
Once your data is no longer needed, or upon your request, it will be securely deleted or anonymised so that you can no longer be identified. However, certain data may be retained longer where required by law.
All data is stored on servers in Bangladesh or in countries with equivalent security standards. When data is transferred to third-party servers, comparable protection is always ensured.
Crickax never sells your data. However, information may be shared with third parties in the following limited circumstances:
Whenever data is shared with a third party, a Data Protection Agreement is in place requiring them to keep your information secure.
The Crickax website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.
Crickax does not use any third-party advertising cookies. All cookies on our platform are strictly for operational purposes.
As a Crickax user, you have the following rights regarding your personal data:
You can find out exactly what information we hold about you.
You may request corrections to any inaccurate information.
Under certain circumstances, you may request the deletion of your personal data.
You can object to your data being used for marketing purposes.
You may request a copy of your data in a readable format.
You may withdraw your consent to data processing at any time.
To exercise any of these rights, email us at support@crickax.click. We will respond within 30 business days.
Crickax strictly prohibits providing services to anyone under 18. We do not knowingly collect personal information from minors.
If you suspect a minor is accessing your account, please contact us immediately at support@crickax.click.
To keep your data secure, Crickax has implemented industry-standard security measures:
That said, no platform can guarantee 100% security on the internet. In the event of a data breach, we will notify affected users as quickly as possible and take all necessary steps to address it.
Keep your password strong, change it regularly, and never share it with anyone. Enabling 2FA adds a significant layer of security to your account.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the details below:
Every request you submit is taken seriously, and we work to resolve it as quickly as possible. Your privacy is not just a policy to us — it is a commitment.
This Privacy Policy was last updated on 1 January 2026. Previous versions are available upon request from our support team.
We don't just talk about privacy — we prove it through action.
Every transaction and piece of data you share is protected with 128-bit SSL encryption, ensuring no one can intercept your information in transit.
Crickax never sells your data to advertisers or third parties. This is a non-negotiable principle we strictly uphold.
Third-party experts regularly audit our systems for security vulnerabilities. Any issues found are addressed promptly.
We are transparent about what data we collect and why. No hidden agendas, no ambiguous language.
You have full control over your personal data. At any time, you can request to view, update, or delete your information.
We respond to all privacy-related requests within 30 business days. Urgent matters are handled more promptly.